Regarding your question about Redmine - it is possible to migrate from Trac. We migrated over our Trac instances (wiki and tickets) without too many issues.

- JD

Sweet ... hopefully I can find the time to do this at some point - my only concern is that from what I could see there might not be an existing API for XMLRPC/SOAP - which we use for a few things in Trac... perhaps I'll hold off till someone builds it, or I get a chance to build a basic web service controller myself to handle the basics of ticket creation etc. :)

@Alex: A programmable web service has been a pain point for Redmine recently. A REST web service should be built soon, once I find some spare time that is.

yeah - I thought of contributing one myself, but I'm a little constrained for time and have never dared to unleash my rather average or worse RoR development skills out in the open :)

We currently use the Trac XMLRPC API's for automatically logging exceptions/stack traces from some software that's out the wild (i.e. exception reports hit a web service, get stuffed into a queue, and then added to Trac asynchronously after a rather kludgy lookup process to see if they've been reported before) - so I imagine we should be well served with even the barest minimum of API's from redmine - I could probably even just build a quick 'n dirty screen scraper to achieve the same results in the mean time.

I think a screen scraper is overkill. You can easily use the Rails console runner and some Rake tasks to do the heavy lifting:

(trying blockquote for code since I don't see pre support)

existing_issue = Issue.find_by_subject(incoming_exception.summary)
if existing_issue
# Do nothing, issue already exists. Or maybe increment something to track how often the issue occurs
else
# Create a new issue from the incoming exception
issue = Issue.create({ :subject => incoming_exception.summary, :description => incoming_exception.body...})
end