Wednesday, January 09, 2008
Update: 22nd May 2008 - Please if you have any .Net reactor related queries, post them to this google group, rather then emailing me directly, as you're more likely to get a response.  Cheers!

If you recall in the last Architecture Chat (#21) Gareth of Slyce Software mentioned the demise of .Net Reactor, a German code obfuscation product that many users swear by.. but over the past 2 or so months it went completely dark as the company ceased responding to any correspondence, or making releases - where as prior they were almost phenomenally fast to get back to queries, and we releasing every couple of weeks.

Well I got an interesting email from a .Net Reactor user who has been suffering the same issues, not having a response out the company in the last couple of months but he did advise that releases are starting to flow out the company again, with 3 new versions released in December... so things could be looking up, even if the wall of silence continues.

Apparently it got so bad that even some add-on vendors have withdrawn in-prorgess products due to a lack of communication with Eziriz - what I find interesting here is how quickly all the good work you can do building up a community around a product for developers can unwind - and demonstrates how important a visible "heartbeat" for a product is to keeping trust in your project - be it through regular releases, actively participating in forums and mailing lists or at the very least publishing the odd bit of news on your site.

Fingers crossed the company starts answering peoples emails again at any rate - it'd be a shame to see a popular product's community turn their back on it just because their worried it's going to dissappear completely.

Right, so yes, there is a point to this post - assuming the worst and .Net Reactor is winding down, can anyone else recommend an obfuscation/licensing products in the sub 300 US$ range that works well?

Edit:

Shortly after posting this I was notified that Apparently everything is good once more in .Net Reactor land with the lead developer having been taken away from development due to other life issues taking over in the later part of last year, but he's back and developing/communicating once more so it should be "business as usual".

I look forward to seeing what cool things Eziriz get up to in 2008!

Edit (Again):

And shortly after that I also got an email, so everything is definitely fine once more with .Net Reactor:
Dear Mr. Henderson, I am sorry for the problems you had with my product support. Gareth Hayter referred me to your blog. Please be sure, .NET Reactor product development/support is firing on all cylinders again.

Best regards,

Denis Mierzwiak, Chief Technical Officer.
posted @ Wednesday, January 09, 2008 6:17:54 AM (New Zealand Daylight Time, UTC+13:00)    Comments [2] | Trackback | Tracked by:
".Net Reactor Users Group" (Bitter Coder) [Trackback]
Thursday, January 10, 2008 3:50:37 PM (New Zealand Daylight Time, UTC+13:00)
If you maintain that one of your purchase points is an orphan product and you can live with that - after all you can simply switch products since - there is no problem.

Personally even a _hint_ of going dark is too much to scare me away, and from a business point of view it's a painful lesson .NET Reactor is going to learn too well.

Mr_Simple
Mr_Simple
Thursday, January 10, 2008 5:31:06 PM (New Zealand Daylight Time, UTC+13:00)
Perhaps, I'm fairly forgiving in these circumstances for a first offense :) often small companies paint themselves into a corner i.e. no redundancy or too many overloaded roles.

Normally that can either be a call to action, or the beginning of the end. If it happens again I would definitely be looking for an exit path to another supplier/product (truth be told I'd probably be looking for an alternative product in preparation after the first "scare", with the hope of not needing it).

Many developers are willing to admit business skills and strong technical skills don't always come together in the one package :) so you often have to take the good with the bad with some small providers while they learn the associated business lessons the hard way.

Just my opinion at any rate, I'm not about to throw the baby out with the bath water.
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Alex Henderson
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